Developer Docs
sgID v2

FAQ (Users)

Frequently asked questions
If you have any questions that aren't answered here, please contact us at this form!

Government Officer Logins

As a government officer, why am I not able to login to my work tool using sgID?
sgID gets government officer information from the Provision of Agile Application Development and Maintenance Services for Public Officer Core Data Exchange (POCDEX). Your agency details or your work email might not be registered under POCDEX at the moment. Please inform your HR department to submit an update to POCDEX, or request that they update your work email address.

This is the list of agencies that are currently supported by POCDEX
  • Ministry of Defence
  • Ministry of Education
  • Immigration & Checkpoints Authority
  • Ngee Ann Polytechnic
  • Inland Revenue Authority of Singapore
  • People's Association
  • Public Utilities Board
  • Ministry of Manpower
  • Singapore Food Agency
  • Singapore Police Force
  • State Courts
  • Ministry of Foreign Affairs
  • Republic Polytechnic
  • Health Sciences Authority
  • Ministry of Social and Family Development
  • National Parks Board
  • Institute of Technical Education
  • Cyber Security Agency of Singapore
  • Public Service Division
  • Nanyang Polytechnic
  • Ministry of National Development
  • Monetary Authority of Singapore
  • Economic Development Board
  • Workforce Singapore
  • Building and Construction Authority
  • Government Technology Agency
  • Vital Accounting and Corporate Regulatory Authority
  • Singapore Tourism Board
  • Singapore Civil Defence Force
  • Enterprise Singapore
  • Civil Aviation Authority of Singapore
  • National Heritage Board
  • Central Narcotics Bureau
  • National Youth Council Singapore
  • Singapore Polytechnic
  • Singapore Prison Service
  • National Library Board
  • National Environment Agency
  • Maritime Port Authority
  • Attorney-General's Chambers
  • Ministry of Health
  • Ministry of Culture, Community and Youth
  • Singapore Land Authority
  • Supreme Court
  • Temasek Polytechnic
  • Energy Market Authority
  • Ministry of Trade and Industry
  • Accountant-General's Department
  • Health Promotion Board
  • Infocomm Media Development Authority
  • Yusof Ishak Institute Department of Statistics
  • Home Team
  • Science and Technology Agency
  • Early Childhood and Development Agency
  • Ministry of Home Affairs
  • Corrupt Practices Investigation Bureau
  • Ministry of Transport
  • Singapore Sports Council
  • Ministry of Communications and Information
  • Ministry of Finance
  • Home Team Academy
  • Civil Service
  • College National Arts Council
  • Ministry of Sustainability and the Environment
  • Auditor-General's Office
  • National Research Foundation
  • National Council of Social Service
  • Singapore Customs
  • Singapore Examinations and Assessment Board
  • Ministry of Law
  • Prime Minister's Office
  • Skillsfuture Singapore Agency
  • Yellow Ribbon Singapore
  • Urban Redevelopment Authority
  • MUIS Majlis Ugama Islam Singapura
  • Parliament Of Singapore
  • PMO - Communications Group
  • Secretariat of Healthcare Professional Boards
  • Public Transport Council
  • Intellectual Property Office of Singapore
  • Gambling Regulatory Authority
  • Singapore Labour Foundation
  • Family Justice Courts
  • Istana
  • PMO - Strategy Group
  • Competition and Consumer Commission of Singapore
  • Smart Nation and Digital Government Office
  • MOH Professional Boards and Bodies
  • Tote Board
  • Elections Department
  • Professional Engineers Board
  • National Security Coordination Secretariat
  • Board of Architects
  • The Cabinet
  • Singapore Accountancy Commission