If you have any questions that aren't answered here, please contact us at this form!
Government Officer Logins
As a government officer, why am I not able to login to my work tool using sgID?
sgID gets government officer information from HR systems via the Public Officer Core Data Exchange (POCDEX). POCDEX contains information for agencies that are on the following HR systems:
HRPS
Cumulus
ACE
If your agency does not use one of the above HR systems, you willnot be able to login with sgID.
If your agency is using one of the above HR systems but you're still experiencing issues logging in, please inform your HR department to verify that your email address and work details are correctly entered in your HR system.